We are not paying for the Order, may we still Track the Order?
At this time, only the company paying for the order can track the order. This is going to change in the future, but we have no ETA as of yet.
What do the different Statuses on Track & Trace mean?
AVL Available Order is in our system but we have not assigned it to a driver DPU Dispatched for Pick Up Assigned to a driver to be Picked Up DOC Docked at 1 of our Terminals OFD Out For Delivery On a truck to be delivered DEL Delivered
Can a username and password be shared by more than one person?
Yes, but only 1 can be logged in at the same time. The last person logged in will kick the previous one out of Track & Trace. You can create additional Accounts by clicking on the accounts button and creating more accounts there.